Pass Guarantee (100% money back)

Practice with your plan. If you don't pass the real test, we refund you. Every paid plan includes it.

What you need to do

1. Have a paid plan for the state or exam you're testing for.
2. Pass 2 full practice exams for that test on TeacherExamHQ, on 2 different days, in the 30 days before your real test.
3. Save them to your account: be signed in while you practice (or open Your progress once while signed in), so we can see your results.

If you don't pass

1. Email help@teacherexamhq.com within 30 days of your test, from the email on your plan.
2. Tell us the state or exam and the date you tested. A photo of your result helps but isn't required.
3. We check your saved practice exams and refund your plan payments from the 60 days before your test, usually within 5 business days. We also cancel the plan so nothing renews.

What's covered

• The official written (knowledge) test that your plan covers: your state's car or motorcycle permit test, or the certification exam you chose.
• One refund per person per test.

What isn't

• Driving (road) skills tests, vision tests, and tests your plan doesn't cover.
• Practice done without a paid plan, or not saved to your account.
• Claims sent more than 30 days after your test.

This guarantee is part of our terms. Questions? Email help@teacherexamhq.com; a person replies within one business day.